The premises operate across two floors and serve a wide range of customers. Access to the main service desk was a key requirement; however, the existing lift had reached the end of its serviceable life and was no longer fit for purpose.
The Platform Lift Company was appointed to replace the original lift they had previously installed, reflecting an ongoing relationship built on reliability and trust. The new platform lift was specified to meet current accessibility requirements and provide safe, dependable access between floors.
Particular focus was placed on ensuring compliance with accessibility standards while delivering a straightforward replacement within the existing footprint. The team’s experience enabled a smooth transition from the old unit to a modern solution with minimal disruption.
The new lift provides access to the main service desk, supporting customers with disabilities to move freely within the premises. This contributes to inclusivity and supports the overall customer experience.
The updated platform lift integrates well with the interior, providing a practical and visually appropriate solution. In addition to meeting compliance requirements, the installation has supported increased accessibility and contributed to a welcoming environment for a broader customer base.
